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Course Description:
Setcan Corporation is court declared experts have designed a Conflict Avoidance Strategies Master Instructor course for Fire / Paramedics that focuses on de-escalation of a possibly violent situation, recognizing when and how to de-escalate a situation, and the use of force defense tactics that are safe for both parties involved.
A study conducted by Justin Mausz & Mandy Johnston (Mausz, J. & Johnston, M. (2019). “Violence, in fact, is not part of the job” A qualitative study of paramedic experiences with workplace violence. Brampton, Ontario: Peel Regional Paramedic Services.) has shown that a paramedic on duty will be assaulted in some form one time in every 46 hours and one abuse report will be written every 18 hours.
Course Outline:
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Phase 1 - Pre-incident
- Situational Awareness, Tactical Communication, Tactical Decision Making
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Phase 2 - Incident
- Legal Authority, Disengagement, Unavoidable Force Options
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Phase 3 - Post-incident
- Articulation, Reporting, Unavoidable Force Options
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Reality Based Training
- Scenario Development, Scenario Participation, Scenario Creation, Scenario Delivery
Here is a list of agencies that have taken the course:
- Peel Regional Paramedic Services
- Waterloo Paramedic Services
- Dufferin County Paramedic Services
- Greater Sudbury Paramedic Services
- Guelph Paramedic Services
- Region of Durham Paramedic Services
- County of Simcoe Paramedic Services
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